Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Chassis

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                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300B

                  $330.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Wheel Center Cap

                  Ford Performance Wheel Center Cap

                  SKU: M1096FP3

                  $50.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  SKU: M1007S2295SB

                  $400.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.5" METHOD OXFORD WHITE SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" METHOD OXFORD WHITE SINGLE WHEEL

                  SKU: M1007M1785W

                  $480.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 2.3L TRACK LOWERING SPRING KIT

                  2024-2025 MUSTANG 2.3L TRACK LOWERING SPRING KIT

                  SKU: M5300S62T

                  $365.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Matte Black 20x8.5" Six Spoke Wheel

                  F-150 2015-2020 Matte Black 20x8.5" Six Spoke Wheel

                  SKU: M1007P2085MB

                  $350.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  SKU: M1007S2295GB

                  $500.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  SKU: M5649R1

                  $240.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300C

                  $365.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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