Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Chassis

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                  M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

                  M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

                  SKU: M1012KSB

                  $325.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2005-2024 SUPER DUTY 20"x 8" BLACK MACHINED SINGLE WHEEL

                  2005-2024 SUPER DUTY 20"x 8" BLACK MACHINED SINGLE WHEEL

                  SKU: M1007S2008GBM

                  $410.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  SKU: M1A043C

                  $93.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 F-150 AND 2023-2024 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  2024-2025 F-150 AND 2023-2024 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180433MHZ

                  $145.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 BLACK LUG NUT WHEEL KIT OF 8

                  M14 X 1.5 BLACK LUG NUT WHEEL KIT OF 8

                  SKU: M1012SB

                  $88.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
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