Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Replacement WARN® Winch Rope Kit

                  Bronco Replacement WARN® Winch Rope Kit

                  SKU: M1821BWR

                  $435.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  SKU: M1820FPORRHD

                  $350.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Silver Skid Plate Kit

                  Ranger 2019-2023 Silver Skid Plate Kit

                  SKU: M5018RA

                  $315.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG FRONT TOW HOOK

                  2024-2025 MUSTANG FRONT TOW HOOK

                  SKU: M17954M

                  $50.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2014 Strut Tower Brace

                  Mustang GT 2005-2014 Strut Tower Brace

                  SKU: M20201S197

                  $235.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Ford Performance Sill Plate Set

                  Mustang 2015-2024 Ford Performance Sill Plate Set

                  SKU: M1613208A

                  $225.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Ford Performance Off-Road Bumper By ARB

                  Ranger Ford Performance Off-Road Bumper By ARB

                  SKU: M17757R1F

                  $495.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tube Door Pull Strap

                  Bronco Tube Door Pull Strap

                  SKU: M19008BTDP

                  $25.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT350R Strut Tower Brace Kit

                  Mustang GT350R Strut Tower Brace Kit

                  SKU: M20201GT350

                  $450.00

                  Pickup Required
                  Pickup: Free at Dealer
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