Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  SKU: M16612AECJ

                  $1,995.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE PARTS BY WARN® SUPER DUTY WINCH KIT

                  FORD PERFORMANCE PARTS BY WARN® SUPER DUTY WINCH KIT

                  SKU: M1821TW

                  $3,855.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  Mustang 2015-2023 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  SKU: M16826MA

                  $120.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2024 BRONCO C-BOW BRACE KIT

                  2022-2024 BRONCO C-BOW BRACE KIT

                  SKU: M20201CBK

                  $510.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Raptor 2017-2020 Chase Rack In-Bed Tire Carrier

                  Raptor 2017-2020 Chase Rack In-Bed Tire Carrier

                  SKU: M19007BC

                  $595.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Rear Tow Hook Assembly

                  Mustang Rear Tow Hook Assembly

                  SKU: M17954RB

                  $120.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Carbon Fiber Rear Deck Lid Trim Panel

                  Mustang GT500 2020-2022 Carbon Fiber Rear Deck Lid Trim Panel

                  SKU: M16600MCF

                  $725.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  2020-2022 SUPER DUTY WINCH ADAPTER BRACKET

                  2020-2022 SUPER DUTY WINCH ADAPTER BRACKET

                  SKU: M1821BR

                  $125.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

                  Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

                  SKU: M16600FP

                  $700.00

                  Pickup Required
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