Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT350R Strut Tower Brace Kit

                  Mustang GT350R Strut Tower Brace Kit

                  SKU: M20201GT350

                  $450.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2020-2022 SUPER DUTY WINCH ADAPTER BRACKET

                  2020-2022 SUPER DUTY WINCH ADAPTER BRACKET

                  SKU: M1821BR

                  $125.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG FRONT BUMPER BEAM & TOW HOOK

                  2024-2025 MUSTANG FRONT BUMPER BEAM & TOW HOOK

                  SKU: M17750A

                  $250.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  SKU: M16826M

                  $105.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Mustang Ford Performance Strut Tower Brace

                  Mustang Ford Performance Strut Tower Brace

                  SKU: M20201MA

                  $260.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Blue Tow Hooks Pair

                  Bronco Blue Tow Hooks Pair

                  SKU: M18954BB

                  $125.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  2021-2023 F-150 BLACK PAINTED GRILLE

                  2021-2023 F-150 BLACK PAINTED GRILLE

                  SKU: M8200F15A

                  $360.00

                  Shipping: More inventory coming soon
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