Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance by WARN® Off-Road Recovery Kit

                  Ford Performance by WARN® Off-Road Recovery Kit

                  SKU: M1830FPORR

                  $130.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2024 Tie Down Kit

                  Mustang 2015-2024 Tie Down Kit

                  SKU: M1700M

                  $145.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 PP1 REAR SPOILER

                  Mustang 2015-2023 PP1 REAR SPOILER

                  SKU: M16600MPP

                  $585.00

                  Pickup Required
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                  Mustang 2015-2023 Track Pack Rear Spoiler

                  Mustang 2015-2023 Track Pack Rear Spoiler

                  SKU: M16600GT350A

                  $565.00

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                  Mustang 2015-2023 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  Mustang 2015-2023 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  SKU: M16826MA

                  $120.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang Rear Tow Hook Assembly

                  Mustang Rear Tow Hook Assembly

                  SKU: M17954RB

                  $120.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

                  Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

                  SKU: M16600FP

                  $700.00

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