Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $45.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Rocker Panel Aero Shield Delete Kit

                  F-150 2021-2025 Rocker Panel Aero Shield Delete Kit

                  SKU: M9929F15

                  $35.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 Ford Performance Bronco White Windscreen Banner

                  Bronco 2021-2023 Ford Performance Bronco White Windscreen Banner

                  SKU: M1820BRW

                  $45.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSB

                  $35.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Mustang 1994-2004 Aluminum and Urethane Special Edition Pedal Cover

                  Mustang 1994-2004 Aluminum and Urethane Special Edition Pedal Cover

                  SKU: M2301A

                  $30.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Mustang 1994-2004 Aluminum and Urethane Special Edition Mustang Dead Pedal

                  Mustang 1994-2004 Aluminum and Urethane Special Edition Mustang Dead Pedal

                  SKU: M2301C

                  $25.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Performance Parking Only Sign

                  Ford Performance Parking Only Sign

                  SKU: M1827PARK

                  $35.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Mustang 1994-2004 Aluminum and Urethane Special Edition Pedal Cover

                  Mustang 1994-2004 Aluminum and Urethane Special Edition Pedal Cover

                  SKU: M2301B

                  $25.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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