Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Overland Stand Alone Changing Room/Shower

$319.00

Cargo Tailgate Manager

$310.00

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

$79.00

4Knines Cargo Floor Mat for Pets

$209.00

Chrome Plated Wheel Locks For Exposed Lugs

$70.00

Commercial Use Roadside Assistance Kit with Ford Logo

$219.00

Ford Roadside Assistance Kit

$59.00

Zinc Plated Wheel Lock Kit for Hidden Lugs

$70.00

Ford Perimeter Plus Vehicle Security System

$255.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

Performance Vehicles

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Commercial Vehicles

Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Get more with a Ford Account

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Recent Searches

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Accessories

color

brand

bed Size

rack Application

price Range

Overland Stand Alone Changing Room/Shower

$319.00

Cargo Tailgate Manager

$310.00

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

$79.00

4Knines Cargo Floor Mat for Pets

$209.00

Chrome Plated Wheel Locks For Exposed Lugs

$70.00

Commercial Use Roadside Assistance Kit with Ford Logo

$219.00

Ford Roadside Assistance Kit

$59.00

Zinc Plated Wheel Lock Kit for Hidden Lugs

$70.00

Ford Perimeter Plus Vehicle Security System

$255.00