Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2021-2025 Rock Rails

                  Bronco 4Dr 2021-2025 Rock Rails

                  SKU: M2DZ78102D30BA

                  $770.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2025-2026 Trailer Brake Controller

                  Super Duty 2025-2026 Trailer Brake Controller

                  SKU: SC3Z19H332AA

                  $155.00

                  + $140.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Yakima Cross Bar System Kit

                  Explorer 2020-2025 Yakima Cross Bar System Kit

                  SKU: VLB5Z7855100A

                  $529.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series Van 2010-2015 Front Seat Covers in Charcoal

                  E-Series Van 2010-2015 Front Seat Covers in Charcoal

                  SKU: VBC2Z16600D20B

                  $149.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  SKU: VR1WZ78519A02A

                  $109.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
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                  F-150 CrewCab 2021-2025 Putco Black Platinum Stainless Steel Door Sill Plates

                  F-150 CrewCab 2021-2025 Putco Black Platinum Stainless Steel Door Sill Plates

                  SKU: VML3Z99132A08B

                  $169.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse, Pedestal/High Spoiler

                  SKU: VRR3Z19A412N

                  $589.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

                  Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

                  SKU: VLJ8Z15600D20C

                  $189.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
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                  Mustang 2015-2020 Matte Black Hood Cowl Stripe Kit

                  Mustang 2015-2020 Matte Black Hood Cowl Stripe Kit

                  SKU: VFR3Z6320000G

                  $149.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
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