Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5 ft Bed

                  Ranger 2024-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5 ft Bed

                  SKU: VR1WZ99501A42M

                  $2,449.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Ranger 2023 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VPB3Z17N004A

                  $229.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  SKU: VS2DZ9906202CB

                  $479.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  SKU: VML3Z15600D20D

                  $239.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Side-Step - RH Passenger Side Retractable by RealTruck Advantage®

                  Super Duty 2023-2026 Side-Step - RH Passenger Side Retractable by RealTruck Advantage®

                  SKU: VPC3Z17A958E

                  $449.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 40,000 GTWR Gooseneck Hitch Kit

                  Super Duty 2023-2026 40,000 GTWR Gooseneck Hitch Kit

                  SKU: PC3Z19F503A

                  $755.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300EA

                  $205.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse, Pedestal/High Spoiler

                  SKU: VRR3Z19A412F

                  $589.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
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