Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Vertical Bed Net

                  Maverick 2022-2025 Vertical Bed Net

                  SKU: NZ6Z9946046B

                  $70.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2015-2025 4pc Black Carpet Floor Mat Set

                  F-150 SuperCrew 2015-2025 4pc Black Carpet Floor Mat Set

                  SKU: JL3Z1613086AD

                  $125.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Soft Canvas Bimini Top

                  Bronco 4Dr 2021-2025 Soft Canvas Bimini Top

                  SKU: VM2DZ54500W00D

                  $389.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Fender Cover

                  Ford Performance Fender Cover

                  SKU: M1822A7

                  $30.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 F-150 AND 2023-2026 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  2024-2025 F-150 AND 2023-2026 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180433MHZ

                  $145.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door Front Door Garage Storage Bags

                  Bronco 2021-2025 4 Door Front Door Garage Storage Bags

                  SKU: VM2DZ54502H07D

                  $259.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  SKU: PR3Z7811600BA

                  $170.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2026 27,500 lbs GTWR Gooseneck Trailer Hitch Kit

                  Super Duty 2020-2026 27,500 lbs GTWR Gooseneck Trailer Hitch Kit

                  SKU: LC3Z19F503A

                  $390.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Pet Floor Hammock Rear Seat Cover

                  Pet Floor Hammock Rear Seat Cover

                  SKU: VML3Z16123A00A

                  $259.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
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