Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Coupe, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Coupe, Low Spoiler

                  SKU: VRR3Z19A412A

                  $589.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Badlands Edition Tufskinz Door Sill Protector Kit with Badlands Logo

                  Bronco 4Dr 2021-2025 Badlands Edition Tufskinz Door Sill Protector Kit with Badlands Logo

                  SKU: VM2DZ99132A08K

                  $59.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2025 Bed Slide for 4.5' Bed

                  Maverick 2025 Bed Slide for 4.5' Bed

                  SKU: VSZ6Z99113C37A

                  $2,099.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bushwacker Black Fender Flares, Textured Bolt on look for Crew Cab

                  Ranger 2024-2025 Bushwacker Black Fender Flares, Textured Bolt on look for Crew Cab

                  SKU: VR1WZ16268D

                  $549.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2025 Power Retractable Tonneau Cover for 6.75' Bed

                  Super Duty 2021-2025 Power Retractable Tonneau Cover for 6.75' Bed

                  SKU: VMC3Z99501C29A

                  $3,789.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 TAG AREA 51 SnugTop Sport Bed Cap, Paint Code KU - NON-RETURNABLE

                  Maverick 2022-2024 TAG AREA 51 SnugTop Sport Bed Cap, Paint Code KU - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AA

                  $4,499.00

                  + $266.00 Installation
                  Ranger 2024-2025, Hard Folding Tonneau/Bed Cover by Leer, 5.0 Bed

                  Ranger 2024-2025, Hard Folding Tonneau/Bed Cover by Leer, 5.0 Bed

                  SKU: VR1WZ99501A42E

                  $1,639.00

                  Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles without Factory Keypad

                  Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VNZ6Z9920554A

                  $189.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  Super Duty 2023-2025 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  SKU: VPC3Z13C788DA

                  $679.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
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