Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Gatorback Black & Chrome Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Black & Chrome Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550LB

                  $319.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2009-2016 Bed Mat for Styleside 8.0' Bed

                  Super Duty 2009-2016 Bed Mat for Styleside 8.0' Bed

                  SKU: F81Z99112A15AA

                  $230.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 Maverick Front Fender Vent

                  2022-2025 Maverick Front Fender Vent

                  SKU: VSZ6Z16228A

                  $209.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Air Design® Satin Black Tailgate Spoiler

                  F-150 2015-2020 Air Design® Satin Black Tailgate Spoiler

                  SKU: VJL3Z9944210B

                  $299.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  SKU: JK3Z16450AB

                  $450.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage® for 8' Bed

                  F-150 2021-2025 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage® for 8' Bed

                  SKU: VML3Z99501A42G

                  $1,359.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Voxx Portable Rear Seat Entertainment

                  Voxx Portable Rear Seat Entertainment

                  SKU: VM1PZ10E947A

                  $1,019.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles with Factory Keypad

                  Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VNZ6Z9920554C

                  $189.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2026 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

                  Super Duty® 2023-2026 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

                  SKU: VPC3Z99501A42FK

                  $4,179.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
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