Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Explorer 2016-2019 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Explorer 2016-2019 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VGB5Z16C900B

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Molded Splash Guards Rear Pair

                  Transit Connect 2014-2023 Molded Splash Guards Rear Pair

                  SKU: DT1Z16A550B

                  $60.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Raptor 2022-2025 Race Red FORD Grille Letter

                  Bronco Raptor 2022-2025 Race Red FORD Grille Letter

                  SKU: VN2DZ9942528CA

                  $89.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco and Bronco Sport First Aid Safety Kit

                  Bronco and Bronco Sport First Aid Safety Kit

                  SKU: VM1PZ19F515H

                  $49.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Floor Liner All-Weather, for 3rd Row with, 2nd Row Bench Seat

                  Expedition 2025, Floor Liner All-Weather, for 3rd Row with, 2nd Row Bench Seat

                  SKU: SL1Z7813086BA

                  $95.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Rear Bumper Protector

                  Fusion 2013-2020 Rear Bumper Protector

                  SKU: DS7Z17B807AA

                  $100.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  SKU: VHL3Z84501A42B

                  $2,009.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2024 Advantage Hard Folding (On Rail) 6.75' Bed Cover

                  Super Duty 2023-2024 Advantage Hard Folding (On Rail) 6.75' Bed Cover

                  SKU: VPC3Z99501A42E

                  $1,359.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Molded Splash Guards, Front

                  Ranger 2024-2025 Molded Splash Guards, Front

                  SKU: R1WZ16A550AA

                  $90.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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