Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2DR 2023-2025 On-Board Door Storage Bags

                  Bronco 2DR 2023-2025 On-Board Door Storage Bags

                  SKU: P2DZ10C744B

                  $370.00

                  Shipping: Ships by Jun 16
                  Dealer Pickup: Not Available
                  Add to Cart
                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Vinyl Flooring, for SuperCab or CrewCab w/Underseat Storage Box

                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Vinyl Flooring, for SuperCab or CrewCab w/Underseat Storage Box

                  SKU: PC3Z2613300DA

                  $205.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Indoor Black Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Indoor Black Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412K

                  $299.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2011-2014 Speed Control

                  F-150 2011-2014 Speed Control

                  SKU: BL3Z9A818AA

                  $210.00

                  + $140.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  EcoSport 2018-2022 Covercraft Front Row Seat Covers in Charcoal

                  EcoSport 2018-2022 Covercraft Front Row Seat Covers in Charcoal

                  SKU: VJN1Z15600D20B

                  $229.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Rear Splash Guards Super Duty Stainless

                  Super Duty 2023-2025 Gatorback Rear Splash Guards Super Duty Stainless

                  SKU: VPC3Z16A550L

                  $359.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Yakima Interior Bike Carrier

                  Bronco Sport 2021-2025 Yakima Interior Bike Carrier

                  SKU: VM1PZ7855100B

                  $259.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  SKU: VHC3Z16A550M

                  $369.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Gatorback Blue & Silver Ford Logo Splash Guards Front Pair

                  Escape 2020-2024 Gatorback Blue & Silver Ford Logo Splash Guards Front Pair

                  SKU: VLJ6Z16A550A

                  $249.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
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