Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Black TecRail Bed Rail for 6.5' Bed

                  F-150 2021-2025 Black TecRail Bed Rail for 6.5' Bed

                  SKU: VML3Z9955200B

                  $779.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

                  Bronco 4Dr 2021-2025 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

                  SKU: MB3Z5D032E

                  $870.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2015 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Explorer 2011-2015 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VBB5Z16C900C

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412J

                  $509.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 5Dr 2021-2024 Skyrider Soft Top

                  Bronco 5Dr 2021-2024 Skyrider Soft Top

                  SKU: VR2DZ78501C25B

                  $2,299.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2011-2014 Remote Start Hood Switch Kit

                  F-150 2011-2014 Remote Start Hood Switch Kit

                  SKU: BL3Z19G366A

                  $20.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 6.0 Bed

                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 6.0 Bed

                  SKU: VKB3Z99501A42HC

                  $1,279.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  VOXX IR Headphones for Portable RSE, X-Premium

                  VOXX IR Headphones for Portable RSE, X-Premium

                  SKU: VM1PZ18C604A

                  $49.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Black Platinum Stainless Steel Tailgate Lettering

                  Ranger 2019-2023 Black Platinum Stainless Steel Tailgate Lettering

                  SKU: VKB3Z9942528B

                  $79.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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