Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFK4Z16600D20AA

                  $229.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

                  SKU: VFL3Z9955200D

                  $279.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  SKU: VJR3Z16C630D

                  $269.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412H

                  $299.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  Bronco 2Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00H

                  $419.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Ash Cup Coin Holder Kit

                  Ash Cup Coin Holder Kit

                  SKU: AL3Z7804788AA

                  $35.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Gatorback Front Splash Guards Platinum Stainless

                  Super Duty 2023-2025 Gatorback Front Splash Guards Platinum Stainless

                  SKU: VPC3Z16A550E

                  $359.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair w/ Black Ford Oval

                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair w/ Black Ford Oval

                  SKU: VHC3Z16A550F

                  $369.00

                  Shipping: Ships by Jun 13
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                  Explorer 2024-2025 Paint Protection Film Kit

                  Explorer 2024-2025 Paint Protection Film Kit

                  SKU: VRB5Z2120000A

                  $349.00

                  Shipping: More inventory coming soon
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