Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  GT 2017-2020 Indoor Blue Full Vehicle Cover

                  GT 2017-2020 Indoor Blue Full Vehicle Cover

                  SKU: VMG7Z19A412F

                  $750.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.5 Bed

                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.5 Bed

                  SKU: VML3Z99501A42S

                  $1,349.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554A

                  $169.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  GT 2017-2020 Indoor Orange Full Vehicle Cover

                  GT 2017-2020 Indoor Orange Full Vehicle Cover

                  SKU: VMG7Z19A412G

                  $750.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 TAG Cyber Orange 3C SnugTop Sport Bed Cap, Paint Code SB - NON-RETURNABLE

                  Maverick 2022-2024 TAG Cyber Orange 3C SnugTop Sport Bed Cap, Paint Code SB - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AG

                  $4,499.00

                  + $266.00 Installation
                  View details
                  Taurus 2010-2019 Cargo Area Liner

                  Taurus 2010-2019 Cargo Area Liner

                  SKU: AG1Z6111600AA

                  $130.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Stainless Surround

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Stainless Surround

                  SKU: VPC3Z16A550W

                  $649.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2015-2020 Black Platinum Door Sill Plates

                  F-150 SuperCrew 2015-2020 Black Platinum Door Sill Plates

                  SKU: VFL3Z99132A08C

                  $129.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Putco Black Platinum 4pc Door Sill Plates Kit

                  Maverick 2022-2025 Putco Black Platinum 4pc Door Sill Plates Kit

                  SKU: VNZ6Z99132A08A

                  $149.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
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