Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

                  SKU: VM1PZ16A550B

                  $299.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Gatorback Rear Splash Guards with Black Oval Logo

                  Maverick 2022-2025 Gatorback Rear Splash Guards with Black Oval Logo

                  SKU: VNZ6Z16A550D

                  $289.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 UnderCover Driver's Side Pivot Storage Box

                  Ranger 2024-2025 UnderCover Driver's Side Pivot Storage Box

                  SKU: VRB3Z17N004A

                  $239.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Trailer Hitch Assembly

                  Bronco 2021-2025 Trailer Hitch Assembly

                  SKU: MB3Z19D520K

                  $450.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Air Design® Satin Black Hood Scoop

                  Ranger 2019-2023 Air Design® Satin Black Hood Scoop

                  SKU: VKL5Z16C630A

                  $399.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Charcoal for SuperCab

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Charcoal for SuperCab

                  SKU: VML3Z1863812C

                  $219.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Bed Divider Kit

                  Maverick 2022-2025 Bed Divider Kit

                  SKU: NZ6Z99286A72A

                  $325.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Undercover Left Hand Side Pivot Storage Box

                  Maverick 2022-2025 Undercover Left Hand Side Pivot Storage Box

                  SKU: VNZ6Z17N004A

                  $239.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Black Ford Logo Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VHC3Z16A550N

                  $369.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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