Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Number of Gray commodities (2)

Number of Black commodities (1)

Number of Silver commodities (1)

Number of Thule commodities (6)

Number of Yakima commodities (6)

Number of Napier commodities (1)

Number of Tepui commodities (1)

Number of 5 commodities (1)

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Number of Bike commodities (7)

Number of Water Sports commodities (5)

Number of Tent commodities (4)

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commodities in range $201 - $500 (3)

commodities in range $501 - Above (11)

14 results

rack Application:

Cargo

rack Application:

Tent

rack Application:

Ladder Construction

Yakima HD Skyrise 2 Person Truck Bed Tent

Yakima HD Skyrise 2 Person Truck Bed Tent

SKU: VKB3Z99000C38D

$2,699.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100B

$1,209.00

Shipping: Ships by Jul 20

Pickup: Free at Dealer

Add to Cart

Yakima Roof Top 2 Person HD Tent

Yakima Roof Top 2 Person HD Tent

SKU: VM1PZ99000C38A

$2,199.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

SKU: VKB3Z99000C38A

$319.00

Shipping: Ships by Jul 20

Pickup: Free at Dealer

Add to Cart

THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100A

$1,209.00

Shipping: Ships by Jul 20

Pickup: Free at Dealer

Add to Cart

10 - 14 of 14 results