Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Leer Group Hot Pepper Red TC Premium Low Profile Bed Cap, Paint Code EA - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Hot Pepper Red TC Premium Low Profile Bed Cap, Paint Code EA - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BD

                  $4,599.00

                  + $266.00 Installation
                  F-150 2015-2025 REV Hard Folding Bed Cover for 8.0 Bed

                  F-150 2015-2025 REV Hard Folding Bed Cover for 8.0 Bed

                  SKU: VML3Z99501A42T

                  $1,349.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 REV Hard Folding Bed Cover for 5ft Bed

                  Ranger 2024-2025 REV Hard Folding Bed Cover for 5ft Bed

                  SKU: VR1WZ99501A42H

                  $1,389.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Soft Folding Tonneau/Bed Cover by Advantage for 5 ft Bed

                  Ranger 2024-2025 Soft Folding Tonneau/Bed Cover by Advantage for 5 ft Bed

                  SKU: VR1WZ99501A42KB

                  $669.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146E

                  $479.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 6.0' Bed

                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 6.0' Bed

                  SKU: VKB3Z99501A42FD

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Rapid Red Bed Cap for 5.0' Bed, Paint Code D4 - NON-RETURNABLE

                  Ranger 2019-2022 Rapid Red Bed Cap for 5.0' Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VLB3Z99501A42AG

                  $2,759.00

                  + $266.00 Installation
                  Super Duty 2017-2025 Bed Tray for 8.0' Bed

                  Super Duty 2017-2025 Bed Tray for 8.0' Bed

                  SKU: JC3Z99112A15D

                  $250.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Mat

                  Super Duty 2017-2025 Bed Mat

                  SKU: HC3Z99112A15B

                  $210.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
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