Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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122 results

Ford Fast Charging Adapter (NACS)

Ford Fast Charging Adapter (NACS)

SKU: VRK9Z10E826A

$200.00

Shipping: Ships by Sep 17

Dealer Pickup: Not Available

Add to Cart

Ford Soft-Sided Adjustable Cooler Bag

Ford Soft-Sided Adjustable Cooler Bag

SKU: HE5Z19H484A

$35.00

Shipping: Ships by Sep 17

Pickup: Free at Dealer

Add to Cart

Ford Roadside Assistance Kit

Ford Roadside Assistance Kit

SKU: VFL3Z19F515AC

$59.00

Shipping: Ships by Sep 17

Pickup: Free at Dealer

Add to Cart

First Aid Kit with Ford Logo

SKU: VFL3Z19F515CB

$39.00

Shipping: Ships by Sep 17

Pickup: Free at Dealer

Add to Cart

Ford Large Soft-Sided Folding Cargo Organizer

Ford Large Soft-Sided Folding Cargo Organizer

SKU: HE5Z78115A00A

$105.00

Shipping: Ships by Sep 17

Pickup: Free at Dealer

Add to Cart

BRONCO CLASSIC SCRIPT FENDER BADGE KIT - MATTE BLACK

BRONCO CLASSIC SCRIPT FENDER BADGE KIT - MATTE BLACK

SKU: M1447BSMB

$60.00

Shipping: Ships by Sep 17

Pickup: Free at Dealer

Add to Cart

NOCO GB-40 Battery Jump Start Pack

NOCO GB-40 Battery Jump Start Pack

SKU: VJL3Z10A765AS

$139.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Ford Soft Sided Folding Cargo Organizer

Ford Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00C

$90.00

Shipping: Ships by Sep 17

Pickup: Free at Dealer

Add to Cart

BRONCO REAR EMBLEM - MATTE BLACK

BRONCO REAR EMBLEM - MATTE BLACK

SKU: M1447BRMB

$80.00

Shipping: Ships by Sep 17

Pickup: Free at Dealer

Add to Cart

1 - 9 of 122 results