Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  SKU: JK3Z16450AB

                  $450.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Heavy Duty Splash Guards Front Pair

                  Transit 2015-2025 Heavy Duty Splash Guards Front Pair

                  SKU: FK4Z16A550A

                  $170.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  LED Anti-Theft Flasher Vehicle Security System

                  LED Anti-Theft Flasher Vehicle Security System

                  SKU: DM5Z19D596A

                  $15.00

                  + $70.00 Installation
                  Transit 2019-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  Transit 2019-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  SKU: JK4Z1613086AA

                  $140.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFK4Z16600D20AA

                  $229.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Crew Van Transit

                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Crew Van Transit

                  SKU: VNK4Z6113228A

                  $325.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E/eTransit Mobile Power Charging Cord

                  Mustang Mach-E/eTransit Mobile Power Charging Cord

                  SKU: LJ9Z10C830DC

                  $495.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
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