Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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41 results

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Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

SKU: VFK4Z16600D20AA

$229.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

Transit 2015-2025 Stainless Steel Single Wheel RR Cover

Transit 2015-2025 Stainless Steel Single Wheel RR Cover

SKU: VFK4Z1130B

$389.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

Transit 2017-2019 Black Front Wheel Well Liners

Transit 2017-2019 Black Front Wheel Well Liners

SKU: HK3Z16F099A

$280.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Transit 2019 Trailer Hitch Electrics Kit

Transit 2019 Trailer Hitch Electrics Kit

SKU: KK4Z15A416B

$360.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

NOCO GB-70 Battery Jump Start Pack

NOCO GB-70 Battery Jump Start Pack

SKU: VJL3Z10A765BS

$259.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

37 - 41 of 41 results