Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Soft Sided Folding Cargo Organizer

$90.00

Remote Start System Ultra-Long-Range Extender Antenna Kit

$35.00

Remote Start System 2-Button Fob with Confirmation

$120.00

Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

$89.00

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

ARB TRED PRO RECOVERY BOARDS

$275.00

Ford Performance by WARN® Off-Road Recovery Kit

$130.00

ARB Ford Performance Parts Portable Air Compressor Kit

$415.00

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

$295.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

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Ford Soft Sided Folding Cargo Organizer

$90.00

Remote Start System Ultra-Long-Range Extender Antenna Kit

$35.00

Remote Start System 2-Button Fob with Confirmation

$120.00

Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

$89.00

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

ARB TRED PRO RECOVERY BOARDS

$275.00

Ford Performance by WARN® Off-Road Recovery Kit

$130.00

ARB Ford Performance Parts Portable Air Compressor Kit

$415.00

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

$295.00