Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO/RANGER M220 RING GEAR AND PINION 5.13 RATIO

                  BRONCO/RANGER M220 RING GEAR AND PINION 5.13 RATIO

                  SKU: M4209513

                  $360.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  RANGER OVERLAND SUSPENSION KIT BY OLD MAN EMU

                  RANGER OVERLAND SUSPENSION KIT BY OLD MAN EMU

                  SKU: M18000RO

                  $1,905.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor Functional Bead Lock Ring Kit

                  F-150 Raptor Functional Bead Lock Ring Kit

                  SKU: M1021KBL1

                  $865.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  SKU: M1821UHB

                  $295.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

                  Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

                  SKU: M4210R

                  $230.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 5 Wheel TPMS with Activation Tool Kit

                  Bronco 5 Wheel TPMS with Activation Tool Kit

                  SKU: M1180BR5

                  $290.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  RANGER ECOBOOST POWER PACK PERFORMANCE CALIBRATION

                  RANGER ECOBOOST POWER PACK PERFORMANCE CALIBRATION

                  SKU: M9603REB

                  $925.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
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