Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Retro Red, Orange & Yellow Hood Graphics

                  Ranger 2024-2025 Retro Red, Orange & Yellow Hood Graphics

                  SKU: VR1WZ6320000E

                  $189.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Crossbar Kit

                  Ranger 2024-2025 Crossbar Kit

                  SKU: VP1WZ9955106FA

                  $449.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Exterior Trim Kit by Putco®, Tailgate Lettering, Black Platinum Stainless Steel

                  Ranger 2024-2025 Exterior Trim Kit by Putco®, Tailgate Lettering, Black Platinum Stainless Steel

                  SKU: VRB3Z9942528B

                  $39.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Paint Protection Film Kit

                  Ranger 2019-2023 Paint Protection Film Kit

                  SKU: VKB3Z2120000AC

                  $399.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  SKU: VR1WZ15600D20C

                  $189.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Ranger 2024-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VR1WZ16C900D

                  $109.00

                  Yakima Awning

                  Yakima Awning

                  SKU: VKB3Z99000C38E

                  $419.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Crew Cab 2019-2023 Matte Black Body Side Sport Stripe Kit

                  Ranger Crew Cab 2019-2023 Matte Black Body Side Sport Stripe Kit

                  SKU: VKB3Z6320000C

                  $129.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
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