Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCab 2019-2023 Smoke 4pc Side Window Air Deflector

                  Ranger SuperCab 2019-2023 Smoke 4pc Side Window Air Deflector

                  SKU: VKB3Z18246A

                  $109.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  SKU: VR1WZ14N137A

                  $249.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Retro Red, Orange & Yellow Graphics

                  Ranger 2024-2025 Retro Red, Orange & Yellow Graphics

                  SKU: VR1WZ6320000C

                  $209.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch 2 5/16" Ball 1" Shank

                  Trailer Hitch 2 5/16" Ball 1" Shank

                  SKU: BL3Z19F503A

                  $35.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

                  Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

                  SKU: VKB3Z7855100AE

                  $279.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bushwacker Extended Textured Fender Flares for Crew Cab

                  Ranger 2024-2025 Bushwacker Extended Textured Fender Flares for Crew Cab

                  SKU: VR1WZ16268F

                  $489.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Lund Bed Extender

                  Ranger 2019-2023 Lund Bed Extender

                  SKU: VKB3Z99286A40C

                  $379.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019 4pc Premium Black Carpet Floor Mat Set

                  Ranger SuperCab 2019 4pc Premium Black Carpet Floor Mat Set

                  SKU: KB3Z2113300BA

                  $125.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100P

                  $499.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
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