Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10C744AS

                  $29.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Gatorback Rear Splash Guard with Ranger Logo

                  Ranger 2024-2025 Gatorback Rear Splash Guard with Ranger Logo

                  SKU: VR1WZ16A550D

                  $319.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Tailgate Bike Carrier for 5 Bikes

                  Yakima Tailgate Bike Carrier for 5 Bikes

                  SKU: VKB3Z9955100E

                  $199.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $389.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  SKU: VR1WZ9944210A

                  $239.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  SKU: VM1PZ7855100K

                  $259.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bushwacker OE Style Fender Flares

                  Ranger 2024-2025 Bushwacker OE Style Fender Flares

                  SKU: VR1WZ16268A

                  $469.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Black Textured Exterior Trim Body Armour Rocker Panel Protection for SuperCrew

                  Ranger 2024-2025 Black Textured Exterior Trim Body Armour Rocker Panel Protection for SuperCrew

                  SKU: VR1WZ1613208B

                  $289.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Tri-Bar Stripes

                  Ranger 2024-2025 Tri-Bar Stripes

                  SKU: VR1WZ6320000B

                  $129.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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