Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Gatorback Front Splash Guard with Ranger Logo

                  Ranger 2024-2025 Gatorback Front Splash Guard with Ranger Logo

                  SKU: VR1WZ16A550C

                  $319.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Molded Splash Guards, Rear, for Raptor

                  Ranger 2024-2025 Molded Splash Guards, Rear, for Raptor

                  SKU: R1WZ16A550DA

                  $90.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  2-Cleat Kit

                  2-Cleat Kit

                  SKU: NZ6Z26000A64A

                  $110.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rooftop Fishing Rod Mount

                  Yakima Rooftop Fishing Rod Mount

                  SKU: VM1PZ7855100E

                  $199.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Paint Protection Film Kit

                  Ranger 2024-2025 Paint Protection Film Kit

                  SKU: VR1WZ2120000A

                  $399.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 TufSkinz Carbon Fiber Domed Tailgate Letters

                  Ranger 2024-2025 TufSkinz Carbon Fiber Domed Tailgate Letters

                  SKU: VR1WZ9942528AA

                  $69.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  SKU: VKB3Z99000C38A

                  $319.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Gatorback Rear Splash Guard with Ranger Logo

                  Ranger 2024-2025 Gatorback Rear Splash Guard with Ranger Logo

                  SKU: VR1WZ16A550D

                  $319.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Tailgate Bike Carrier for 5 Bikes

                  Yakima Tailgate Bike Carrier for 5 Bikes

                  SKU: VKB3Z9955100E

                  $199.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
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