Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $199.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  SKU: VR1WZ78519A02A

                  $109.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  SKU: M10300FP

                  $120.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Lund™ Black Textured Aeroskin II™ Hood Protector Deflector

                  Ranger 2024-2025 Lund™ Black Textured Aeroskin II™ Hood Protector Deflector

                  SKU: VR1WZ16C900C

                  $119.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Lund™ Chrome Aeroskin™ Hood Protector Deflector

                  Lund™ Chrome Aeroskin™ Hood Protector Deflector

                  SKU: VR1WZ16C900B

                  $189.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KBR

                  $160.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD TOTAL CARE CLEANING KIT

                  FORD TOTAL CARE CLEANING KIT

                  SKU: MFPPCLEAN3

                  $160.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Ranger Raptor 2024-2025 Load Box Reinforcement Kit

                  Ranger Raptor 2024-2025 Load Box Reinforcement Kit

                  SKU: VN1WZ2627726B

                  $159.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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