Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Leer Group Hard Folding 4 Panel 6.0 Bed Cover

                  Ranger 2019-2023 Leer Group Hard Folding 4 Panel 6.0 Bed Cover

                  SKU: VPB3Z99501A42B

                  $1,639.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Bed Mat for 5' Bed

                  Ranger 2019-2023 Bed Mat for 5' Bed

                  SKU: KB3Z99112A15A

                  $190.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 5.0' Bed

                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 5.0' Bed

                  SKU: VKB3Z99501A42EE

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Tailgate Damper Cartridge

                  Ranger 2019-2023 Tailgate Damper Cartridge

                  SKU: VKB3Z99406A10A

                  $50.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 6.0 Bed

                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 6.0 Bed

                  SKU: VKB3Z99501A42HC

                  $1,279.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Chrome 5" Side Step Bars

                  Ranger SuperCab 2019-2023 Chrome 5" Side Step Bars

                  SKU: KB3Z16450BB

                  $750.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Single Service Front Coilover

                  Ranger 2019-2023 Single Service Front Coilover

                  SKU: M18001RAF

                  $640.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x20" EZ-Up Tent

                  Ford Performance 10x20" EZ-Up Tent

                  SKU: M1827T20A

                  $1,300.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
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