Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger 2019-2025 Rear Bench Seat Cover for Pets

                  Ranger 2019-2025 Rear Bench Seat Cover for Pets

                  SKU: VKB3Z7863812A

                  $429.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

                  Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

                  SKU: VKB3Z16268B

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Tremor Grille and Ford Oval Package

                  Ranger 2019-2023 Tremor Grille and Ford Oval Package

                  SKU: M8200TMR

                  $380.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Ranger SuperCrew 2019-2023 Lund Fender Flares

                  Ranger SuperCrew 2019-2023 Lund Fender Flares

                  SKU: VKB3Z16268F

                  $489.00

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                  Ranger 2019-2023 Console Vault Vehicle Safe

                  Ranger 2019-2023 Console Vault Vehicle Safe

                  SKU: VKB3Z9906202A

                  $349.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

                  Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

                  SKU: VPB3Z17N004A

                  $229.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Dyno Gray 17x8.5" Wheel

                  Ranger 2019-2023 Dyno Gray 17x8.5" Wheel

                  SKU: M1007RGR1785OR

                  $165.00

                  Shipping: Ships by May 10
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                  Ranger 2019-2023 Smoke Hood Deflector

                  Ranger 2019-2023 Smoke Hood Deflector

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