Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  SKU: VKB3Z7855100AD

                  $709.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Lift Assist Kayak Carrier

                  Thule Lift Assist Kayak Carrier

                  SKU: VKB3Z7855100Z

                  $959.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed Compatible w/ Sport Bar

                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed Compatible w/ Sport Bar

                  SKU: VKB3Z99501A42RA

                  $629.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Low Profile Bed Rack

                  Yakima Low Profile Bed Rack

                  SKU: VKB3Z7855100G

                  $659.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Ranger 2021-2023 LEER Power Retractable Tonneau Cover with T-Slots for 6.0' Bed

                  Ranger 2021-2023 LEER Power Retractable Tonneau Cover with T-Slots for 6.0' Bed

                  SKU: VLB3Z99501C29B

                  $3,709.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Soft Folding Over Rail Design Tonneau Cover for 6.0' Bed

                  Ranger 2019-2023 Soft Folding Over Rail Design Tonneau Cover for 6.0' Bed

                  SKU: VKB3Z99501A42BE

                  $619.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Yakima HD Skyrise 2 Person Truck Bed Tent

                  Yakima HD Skyrise 2 Person Truck Bed Tent

                  SKU: VKB3Z99000C38D

                  $2,699.00

                  Pickup Required
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                  Ranger 2019-2023 Advantage Hard Folding Bed Cover for 6.0 Bed

                  Ranger 2019-2023 Advantage Hard Folding Bed Cover for 6.0 Bed

                  SKU: VKB3Z99501A42DF

                  $1,299.00

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                  THULE Ladder Rack

                  THULE Ladder Rack

                  SKU: VJL3Z9955100B

                  $1,209.00

                  Shipping: Ships by May 5
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