Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  RANGER ECOBOOST POWER PACK PERFORMANCE CALIBRATION

                  RANGER ECOBOOST POWER PACK PERFORMANCE CALIBRATION

                  SKU: M9603REB

                  $900.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 5.0 Bed

                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 5.0 Bed

                  SKU: VKB3Z99501A42GC

                  $1,249.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Yakima Rack Mounted Lockable Cargo Box

                  Yakima Rack Mounted Lockable Cargo Box

                  SKU: VKB3Z7855100FB

                  $769.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Thule Rack Mounted Cargo Basket with Net

                  Thule Rack Mounted Cargo Basket with Net

                  SKU: VJT4Z7855100C

                  $599.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Advantage Hard Folding Cover Bed Cover for 5.0 Bed

                  Ranger 2019-2023 Advantage Hard Folding Cover Bed Cover for 5.0 Bed

                  SKU: VKB3Z99501A42CG

                  $1,299.00

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                  Ranger SuperCrew® 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCrew® 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450CC

                  $535.00

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                  Overland Exterior Area Lighting and Speaker

                  Overland Exterior Area Lighting and Speaker

                  SKU: VNL1Z18D906A

                  $549.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.0' Bed w/ Sport Bar

                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.0' Bed w/ Sport Bar

                  SKU: VKB3Z99501A42SA

                  $629.00

                  Shipping: Ships by May 5
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