Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $199.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Leer Group Hard Folding 4 Panel 5.0 Bed Cover

                  Ranger 2019-2023 Leer Group Hard Folding 4 Panel 5.0 Bed Cover

                  SKU: VPB3Z99501A42A

                  $1,629.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Flat Black Splash Guards without Bright Accent, Front Pair

                  Premium Flat Black Splash Guards without Bright Accent, Front Pair

                  SKU: CL3Z16A550U

                  $110.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  SKU: VKB3Z99501A42AE

                  $639.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-40 Battery Jump Start Pack

                  NOCO GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10A765AS

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland 270 Degree Driver's Side Awning

                  Overland 270 Degree Driver's Side Awning

                  SKU: VNB3Z99000C38A

                  $1,169.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Satin Black Fender Vents

                  Ranger 2019-2023 Air Design® Satin Black Fender Vents

                  SKU: VKL5Z16228A

                  $179.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Soft Collapsible Bed Cap for 6.0' Bed - NON-RETURNABLE

                  Ranger 2019-2023 Soft Collapsible Bed Cap for 6.0' Bed - NON-RETURNABLE

                  SKU: VKB3Z99501A42U

                  $1,039.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger SuperCrew® 2019-2023 Chrome 5" Side Step Bars

                  Ranger SuperCrew® 2019-2023 Chrome 5" Side Step Bars

                  SKU: KB3Z16450DB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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