Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCrew 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCrew 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208B

                  $249.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Console Vault Floor Vehicle Safe

                  Ranger 2019-2023 Console Vault Floor Vehicle Safe

                  SKU: VKB3Z9906202B

                  $459.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Gatorback Black Splash Guards Front Pair

                  Ranger 2019-2023 Gatorback Black Splash Guards Front Pair

                  SKU: VKB3Z16A550A

                  $339.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  SKU: VDT4Z7855100F

                  $399.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  SKU: VKB3Z7855100H

                  $359.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Lightning Blue Bed Cap for 6.0' Bed, Paint Code N6 - NON-RETURNABLE

                  Ranger 2019-2022 Lightning Blue Bed Cap for 6.0' Bed, Paint Code N6 - NON-RETURNABLE

                  SKU: VLB3Z99501A42BD

                  $2,809.00

                  + $266.00 Installation
                  View details
                  Ranger 2019-2023 XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed

                  Ranger 2019-2023 XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed

                  SKU: VKB3Z99501A42LB

                  $599.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Paint Protection Film Kit

                  Ranger 2019-2023 Paint Protection Film Kit

                  SKU: VKB3Z2120000AC

                  $399.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 5.0 Bed

                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 5.0 Bed

                  SKU: VKB3Z99501A42GC

                  $1,279.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
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