Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Racing High Performance Oil Filter

                  Ford Racing High Performance Oil Filter

                  SKU: CM6731FL1A

                  $22.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSB

                  $35.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  BLACK FINISH AIR CLEANER NUT: MUSTANG LOGO

                  BLACK FINISH AIR CLEANER NUT: MUSTANG LOGO

                  SKU: 302338

                  $20.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017 GEN 2 5.0L Coyote Oil Pan Kit

                  Mustang 2017 GEN 2 5.0L Coyote Oil Pan Kit

                  SKU: M6675M50A1

                  $125.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Black Stainless Steel Marque Plate

                  Ford Performance Black Stainless Steel Marque Plate

                  SKU: M1828LB

                  $45.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  SKU: M6004A50R

                  $625.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSC

                  $35.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Pressure Plate Bolt and Dowel Kit

                  Pressure Plate Bolt and Dowel Kit

                  SKU: M6397B46

                  $21.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  SKU: M12270A302

                  $11.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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