Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Air Design® Gloss Black Rear Deck Spoiler

                  Mustang 2024-2025 Air Design® Gloss Black Rear Deck Spoiler

                  SKU: VPR3Z6344210A

                  $379.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Grabber Blue Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Grabber Blue Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AG

                  $359.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Coupe with Low Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Coupe with Low Spoiler

                  SKU: VRR3Z19A412U

                  $469.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  LED Anti-Theft Flasher Vehicle Security System

                  LED Anti-Theft Flasher Vehicle Security System

                  SKU: DM5Z19D596A

                  $15.00

                  + $70.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Convertible with Performance Pack, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Convertible with Performance Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412T

                  $469.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AK

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AJ

                  $359.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Rapid Red Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Rapid Red Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AF

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
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