Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2024 Envelope Style Cargo Net

                  Mustang 2015-2024 Envelope Style Cargo Net

                  SKU: FR3Z63550A66A

                  $70.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT with Spoiler

                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT with Spoiler

                  SKU: PR3Z5420000DA

                  $460.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025, Floor Mats, Carpeted, 60 oz., 2-pc, Black, Front Set

                  Mustang 2024-2025, Floor Mats, Carpeted, 60 oz., 2-pc, Black, Front Set

                  SKU: SR3Z6313300BA

                  $205.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Gloss Black Trunk Applique Exterior Trim

                  Mustang 2024-2025 Air Design® Gloss Black Trunk Applique Exterior Trim

                  SKU: VPR3Z99425A34A

                  $379.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Over-the-Top Graphics - Black/Gray for Ecoboost

                  Mustang 2024-2025 Over-the-Top Graphics - Black/Gray for Ecoboost

                  SKU: PR3Z5420000FA

                  $460.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Satin Black Front Fascia Splitter Kit for Base and GT Models

                  Mustang 2024-2025 Air Design® Satin Black Front Fascia Splitter Kit for Base and GT Models

                  SKU: VPR3Z17626A

                  $319.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with Performance Pack, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with Performance Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412J

                  $469.00

                  Mustang 2024-2025 Air Design® Blue Ember Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Blue Ember Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AN

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Paint Protection Film Kit

                  Mustang 2024-2025 Paint Protection Film Kit

                  SKU: VRR3Z2120000A

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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