Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Black/Gray Over-the-Top Graphics for GT with Spoiler

                  Mustang 2024-2025 Black/Gray Over-the-Top Graphics for GT with Spoiler

                  SKU: PR3Z5420000BA

                  $460.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10C744AS

                  $29.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Carbonized Gray Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Carbonized Gray Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AH

                  $359.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Yellow Splash Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Yellow Splash Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AL

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Gloss Black Quarter Window Louvers - Not for Use with Convertible Models

                  Mustang 2024-2025 Air Design® Gloss Black Quarter Window Louvers - Not for Use with Convertible Models

                  SKU: VPR3Z63280B10B

                  $353.73

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Carbon Fiber Look Door Sill Plates

                  Mustang 2024-2025 Carbon Fiber Look Door Sill Plates

                  SKU: VPR3Z99132A08A

                  $89.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
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