Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  MUSTANG WINDSHIELD BANNER - WHITE

                  MUSTANG WINDSHIELD BANNER - WHITE

                  SKU: M1820MW

                  $65.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Wheel Center Cap

                  Ford Performance Wheel Center Cap

                  SKU: M1096FP3

                  $52.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-BLACK TIP

                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-BLACK TIP

                  SKU: M5200M5SBV

                  $3,000.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 Bullitt White Shift Knob

                  Mustang 2015-2021 Bullitt White Shift Knob

                  SKU: M7213M8B

                  $150.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 5.0L DUAL THROTTLE BODY INTAKE MANIFOLD

                  2024-2025 MUSTANG 5.0L DUAL THROTTLE BODY INTAKE MANIFOLD

                  SKU: M9424M50D

                  $550.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  WARN Epic D-Ring Shackle

                  WARN Epic D-Ring Shackle

                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 5.0L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  2024-2025 MUSTANG 5.0L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  SKU: M5200M5EB

                  $3,000.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE MUSTANG LOW WING OUTDOOR COVER

                  FORD PERFORMANCE MUSTANG LOW WING OUTDOOR COVER

                  SKU: M19412S6TL

                  $625.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
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