Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2021 Bullitt White Shift Knob

                  Mustang 2015-2021 Bullitt White Shift Knob

                  SKU: M7213M8B

                  $150.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parking Only Sign

                  Ford Performance Parking Only Sign

                  SKU: M1827PARK

                  $35.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Super 8.8" Ring Gear Bolt Kit

                  Super 8.8" Ring Gear Bolt Kit

                  SKU: M4216C

                  $16.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang M14 x1.5 Black Lug Nut Vehicle Kit

                  Mustang M14 x1.5 Black Lug Nut Vehicle Kit

                  SKU: M1012KMB

                  $200.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  SKU: VJR3Z17E810B

                  $169.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD TOTAL CARE CLEANING KIT

                  FORD TOTAL CARE CLEANING KIT

                  SKU: MFPPCLEAN3

                  $160.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

                  Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

                  SKU: M6379M50A

                  $39.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2024 Tie Down Kit

                  Mustang 2015-2024 Tie Down Kit

                  SKU: M1700M

                  $145.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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