Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Track Sway Bar Kit

                  Mustang 2015-2023 Track Sway Bar Kit

                  SKU: M5490G

                  $875.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2015-2020 Matte Black Dual Hood Custom Stripe Kit

                  Mustang 2015-2020 Matte Black Dual Hood Custom Stripe Kit

                  SKU: VFR3Z6320000E

                  $129.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 2.3L EcoBoost High Performance Turbocharger

                  Mustang 2015-2021 2.3L EcoBoost High Performance Turbocharger

                  SKU: M934823T

                  $1,365.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  EcoBoost Engine Cold Spark Plug Set

                  EcoBoost Engine Cold Spark Plug Set

                  SKU: M1240520T

                  $105.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Track Handling Pack

                  Mustang 2015-2023 Track Handling Pack

                  SKU: MFR3AM8A

                  $2,055.00

                  Pickup Required
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                  Mustang and F-150 TPMS SENSOR AND ACTIVATION TOOL KIT

                  Mustang and F-150 TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180B

                  $145.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Powered By Ford Performance Black Badge

                  Powered By Ford Performance Black Badge

                  SKU: M16098PBFPB

                  $125.00

                  Shipping: Ships by May 10
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                  Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

                  Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

                  SKU: M12029M52

                  $645.00

                  Shipping: More inventory coming soon
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                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TBA

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