Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 Air Design® Matte Black Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Matte Black Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36A

                  $199.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

                  2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

                  SKU: M4210B3

                  $200.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Remote Start System 1-Button Fob (2-Pack)

                  Remote Start System 1-Button Fob (2-Pack)

                  SKU: JS7Z15K601C

                  $120.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 5.2L Intake Valve Light Weight

                  Mustang 2015-2021 5.2L Intake Valve Light Weight

                  SKU: M6507M52

                  $150.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2018-2020 5.2L GEN 2 Water Pump Kit

                  Mustang 2018-2020 5.2L GEN 2 Water Pump Kit

                  SKU: M8501M52A

                  $280.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2018-2022 Supercharger Coil Cover Kit

                  Mustang 2018-2022 Supercharger Coil Cover Kit

                  SKU: M9608M50SC

                  $225.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2017 Performance Calibration Power Pack 1

                  Mustang GT 2015-2017 Performance Calibration Power Pack 1

                  SKU: M9603M8

                  $415.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: KN1Z19A361A

                  $255.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  SKU: VJR3Z63280B10CK

                  $269.00

                  Shipping: More inventory coming soon
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