Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Track Lowering Spring Kit

                  Mustang 2015-2023 Track Lowering Spring Kit

                  SKU: M5300YA

                  $350.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2.3L EcoBoost Oil-Air Separator LH

                  Mustang 2.3L EcoBoost Oil-Air Separator LH

                  SKU: M6766A23

                  $275.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

                  2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

                  SKU: M18183MDH

                  $420.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Ford Black and Chrome Car Wheel Center Cap Kit - Satin

                  Ford Black and Chrome Car Wheel Center Cap Kit - Satin

                  SKU: M1096KBCS

                  $26.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang GT350 2015-2021 Throttle Body 87mm

                  Mustang GT350 2015-2021 Throttle Body 87mm

                  SKU: M9926M52

                  $295.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  SKU: FR3Z1130C

                  $40.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2019 Air Design® Ruby Red Quarter Window Louvers

                  Mustang 2018-2019 Air Design® Ruby Red Quarter Window Louvers

                  SKU: VJR3Z63280B10CC

                  $269.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Mustang Handling Pack Fastener Kit

                  Mustang Handling Pack Fastener Kit

                  SKU: MFR3FASTENA

                  $185.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Air Design® Satin Black Side Quarter Panel Scoop

                  Mustang 2015-2023 Air Design® Satin Black Side Quarter Panel Scoop

                  SKU: VGR3Z63280B10A

                  $199.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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