Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT350 2015-2019 Ford Performance Black 6-Speed Shift Knob

                  Mustang GT350 2015-2019 Ford Performance Black 6-Speed Shift Knob

                  SKU: M7213M8SB

                  $110.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Street Lowering Spring Kit

                  Mustang 2015-2023 Street Lowering Spring Kit

                  SKU: M5300XA

                  $425.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

                  2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

                  SKU: M7213T

                  $410.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  2018-2023 5.0L Coyote Oil-Air Separator RH

                  2018-2023 5.0L Coyote Oil-Air Separator RH

                  SKU: M6766A50A

                  $250.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Shadow Black Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Shadow Black Quarter Window Louvers

                  SKU: VJR3Z63280B10CG

                  $269.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 HP Performance Pack Matte Black 19x11" Rear Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x11" Rear Wheel

                  SKU: M1007DC1911MB

                  $370.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang M14 x1.5 Black Lug Nut Vehicle Kit

                  Mustang M14 x1.5 Black Lug Nut Vehicle Kit

                  SKU: M1012KMB

                  $200.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  SKU: VJR3Z17E810B

                  $169.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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