Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 Air Design® Shadow Black Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Shadow Black Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CF

                  $269.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  LED Anti-Theft Flasher Vehicle Security System

                  LED Anti-Theft Flasher Vehicle Security System

                  SKU: DM5Z19D596A

                  $15.00

                  + $70.00 Installation
                  Mustang 2015-2023 Air Design® Satin Black Hood Scoop

                  Mustang 2015-2023 Air Design® Satin Black Hood Scoop

                  SKU: VGR3Z16C630A

                  $369.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  SKU: VJR3Z16C630D

                  $269.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Coupe 2018-2020 Performance Pack Spoiler

                  Mustang Coupe 2018-2020 Performance Pack Spoiler

                  SKU: JR3Z6344210AB

                  $670.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Air Design® Kona Blue Side Quarter Panel Scoop

                  Mustang 2018-2020 Air Design® Kona Blue Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CK

                  $269.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

                  Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

                  SKU: VFR3Z19A412D

                  $289.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AH

                  $269.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
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