Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2011-2020 5.0L Coyote Street Rod Cast Iron Exhaust Manifolds

                  2011-2020 5.0L Coyote Street Rod Cast Iron Exhaust Manifolds

                  SKU: M9430SR50A

                  $295.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Rear Wheel Hub Kit with ARP Studs

                  Mustang 2015-2023 Rear Wheel Hub Kit with ARP Studs

                  SKU: M1104B

                  $465.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Mustang GT350 2015-2020 Front Tow Hook Assembly

                  Mustang GT350 2015-2020 Front Tow Hook Assembly

                  SKU: M17954FA

                  $95.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Mustang M14 x 1.5 Black Lug Nut Wheel Kit

                  Mustang M14 x 1.5 Black Lug Nut Wheel Kit

                  SKU: M1012MB

                  $57.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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