Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  SKU: M9448M50

                  $88.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  M-6766-A50/A50A Replacement Long PCV Hose

                  M-6766-A50/A50A Replacement Long PCV Hose

                  SKU: CM6K817M50A

                  $55.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  SKU: M6375A50C

                  $99.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Black and Chrome Car Wheel Center Cap Kit - Satin

                  Ford Black and Chrome Car Wheel Center Cap Kit - Satin

                  SKU: M1096KBCS

                  $26.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2017 5.0L Coyote Flywheel Bolt Kit

                  Mustang 2011-2017 5.0L Coyote Flywheel Bolt Kit

                  SKU: M6379C

                  $22.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

                  Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

                  SKU: M2301BA

                  $95.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  5.2/5.0L Main Bolt Kit

                  5.2/5.0L Main Bolt Kit

                  SKU: M6345M52

                  $50.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
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